Reviews

I had a maintenance issue and requested they come after 4pm because I work nights. 5 minutes after 4pm he knocked on the door. took care of my problem quickly and professionally.

First of all, I used to own a duplex - I lived in half and rented the other half - so I understand how destructive tenants can be. I think you do an excellent job of keeping the place clean and well repaired. I moved in at the very beginning - even before the building was complete. What is disappointing is that in all those years I have never been late with rent until May of last year - I was thinking about my son's struggles in getting his business off the ground, and I simply didn't think about my rent until the 4th. It would be nice to receive a bit of mercy for an unblemished record of payment over so many years, and disheartening that I didn't.

I love living here. The one suggestion I have is about communication - I think it could be better, as in the recent water issues. I think it would have been helpful if you had put out information about what was going on and what was being done about it instead of letting the rumor mill give out information. Thanks for all you do! As an update, I think that the communication and attempts to enhance resident relations have been excellent . I have really appreciated the notices about events, and the social events! I recently had issues with my washing machine and I was very appreciative of the help I got from the office and maintenance staff Appreciate the nice looking blinds and Kens attention to detail

I love living here. The one suggestion I have is about communication - I think it could be better, as in the recent water issues. I think it would have been helpful if you had put out information about what was going on and what was being done about it instead of letting the rumor mill give out information. Thanks for all you do!

The current management is doing a great job of keeping the place up. My only real complaint would be the $25/month for trash pickup when the trash chute is literally next to the elevator.

The apartment building itself is great. Great neighbors and nice space. However, management isn’t the best. When I first moved in, the manager had explained that there was rent and a utility bill from the city. What she failed to mention was that there was another bill the apartments charged separate from the rent. The amount isn’t important, it’s the fact that when asked about all of the bills that would be charged she left that out. Once moved in, there was no details given about the pool code, how long the gym was open, and how to work the call box. All was given by a current resident who was not part of the management team and I was lucky enough to run into. Lastly, don’t plan on getting your name on the call box. I had asked 3 times and the response I received was that it was currently broken and would do it in a month.. this was in July.. it is now February.

The apartment building itself is great. Great neighbors and nice space. However, management isn’t the best. When I first moved in, the manager had explained that there was rent and a utility bill from the city. What she failed to mention was that there was another bill the apartments charged separate from the rent. The amount isn’t important, it’s the fact that when asked about all of the bills that would be charged she left that out. Once moved in, there was no details given about the pool code, how long the gym was open, and how to work the call box. All was given by a current resident who was not part of the management team and I was lucky enough to run into. Lastly, don’t plan on getting your name on the call box. I had asked 3 times and the response I received was that it was currently broken and would do it in a month.. this was in July.. it is now February.